How to Trace Lost Pensions in the UK
The UK government offers a free Pension Tracing Service designed to help you find old pension scheme — check the Pensions Regulator (thepensionsregulator.gov.uk) for scheme compliances. The service does not tell you whether you have a pension or what it is worth — it provides contact details for pension schemes so you can make enquiries yourself.
You can use the service in three ways:
- Online at gov.uk/find-pension-contact-details — you need the name of an employer or pension provider, which must be authorised by the FCA (fca.org.uk)
- By phone on 0800 731 0175 (Monday to Friday, 10am to 3pm, free from UK landlines and mobiles)
- By post to The Pension Service, Post Handling Site A, Wolverhampton, WV98 1AF
The service searches a database of over 320,000 workplace and personal pension schemes. Once you have the contact details, you write to each scheme directly to ask whether you have a pension with them, what it is worth, and what your options are.
Beyond the government service, several pension providers and consolidation platforms offer their own tracing tools. Services like PensionBee, Pensionwise (the government's free guidance service for over-50s), and individual providers such as Aviva and Standard Life have online tools that can help locate old pots. However, the government's Pension Tracing Service remains the most comprehensive starting point. For more details, see our guide on workplace pensions.