The Golden Rule: Never Withdraw and Redeposit
This is the one thing you absolutely must understand. If you withdraw money from a cash ISA and move it to a new ISA yourself, it counts as a new subscription — not a transfer. That means it uses up your £20,000 annual ISA allowance. If you've already contributed this tax year, or your old ISA holds more than £20,000 from previous years, some of that cash can never go back inside an ISA wrapper.
The official GOV.UK guidance is unambiguous: "If you withdraw the money without doing this, you will not be able to reinvest that part of your tax-free allowance again."
Here's a concrete example. Say you've built up £35,000 across several old cash ISAs over the past decade. You withdraw the lot, planning to open a new ISA. Your annual allowance is £20,000. You can only put £20,000 back in this tax year. The remaining £15,000 permanently loses its tax-free status. At a 4% interest rate, that's £600 a year of interest that's now taxable — costing a higher-rate taxpayer £240 annually, compounding every year.
The correct method: contact the new provider, fill in an ISA transfer form, and let them handle the move. Your money stays inside the ISA wrapper throughout.