What the FCA Is Actually Regulating
Let's cut through the jargon. From 15 July 2026, any "deferred payment credit" arrangement — that's interest-free credit repayable in 12 or fewer instalments over a maximum of 12 months — falls under FCA regulation, but only when the lender and the retailer are different businesses. Think Klarna providing finance at ASOS checkout, or Clearpay offering instalments at a high-street chain. These third-party BNPL providers will need FCA authoris (fca.org.uk/register)ation to operate.
The practical impact is significant. According to the FCA's own consumer guidance, regulated BNPL lenders will have to:
- Run affordability checks before approving you — no more rubber-stamping a £500 spend with zero income verification
- Provide clear pre-agreement information — the loan amount, repayment schedule, any late fees, and your rights
- Support borrowers who miss payments — proactive contact and forbearance, not just default notices
- Give you access to the Financial Ombudsman Service — a genuine complaints route with teeth
- Extend Section 75 protection — the same refund rights you get with a credit card if goods are faulty or never delivered
That last point is underappreciated. Right now, if you buy a sofa on BNPL and it arrives damaged, you have no claim against the credit provider. From July 2026, you will — at least if the lender is a separate company.